Woodbolt Distribution, LLC dba Nutrabolt (“Nutrabolt”, “we”) recently learned that an unauthorized party gained accessed to the Nutrabolt network and may have accessed or acquired certain files that contained personal information. While Nutrabolt is not aware any fraudulent activity or misuse of information as a result of the incident, Nutrabolt is alerting the public about this incident in an abundance of caution.
Upon discovering this incident, Nutrabolt promptly began an internal investigation and engaged a leading computer forensics firm to conduct a thorough investigation of Nutrabolt’s network, including reviewing the contents of any potentially-involved servers or files. Upon the conclusion of the investigation, Nutrabolt determined that the unauthorized third party may have accessed or acquired certain files that contained personal information. The type of information at issue varied for each individual depending on the type of information that was shared with Nutrabolt by the specific individual. The information at issue, depending on the type of individual, may have included the following: name; date of birth, IRS Pin; email or account username with security question or password, Social Security number; driver’s license or state identification number; passport number; payment card number; financial account information; and/or limited medical information (such as an adverse event report or product complaint).
On January 26, 2023, Nutrabolt sent written notification to the individuals whose personal information was contained in the potentially affected files and for whom it has contact information. Individuals should refer to the notice they will receive in the mail regarding steps they can take to protect themselves. As described in those letters, and in accordance with applicable laws, Nutrabolt has arranged for complimentary identity theft protection services for those individuals whose Social Security numbers or driver’s license numbers were involved in the incident.
As a precautionary measure, involved individuals should remain vigilant to protect against potential fraud and/or identity theft by, among other things, reviewing their account statements, monitoring their credit reports closely, and notifying their financial institutions if unusual activity is detected. They should also promptly report any fraudulent activity or suspected identity theft to proper law enforcement authorities, including the police and their state’s attorney general. Affected individuals may also wish to review the tips provided by the Federal Trade Commission (“FTC”) on fraud alerts, security/credit freezes, and steps that they can take to avoid identity theft. For more information and to contact the FTC, please visit www.ftc.gov/idtheft or call 1-877-ID-THEFT (1-877-438-4338). Affected individuals may also contact the FTC at: Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.
Individuals seeking additional information regarding this incident may call a confidential, toll-free inquiry line at 1-855-624-2825 between 8 am – 8 pm Eastern Time, Monday through Friday.